Our Services

OUR SERVICES

THERAPISTS:

The Senior Therapist is responsible for coordinating and reviewing the therapy services provided at the Centre.  In addition it is the responsibility of the Senior Therapist to: 

• Ensure eligibility and intake processes are adhered too
• Ensure compliance with funding bodies in regard to therapy criteria and funding evaluations
• Provide professional support to the Centres therapy team
• Work closely with the Centre Director to ensure the smooth delivery of all aspects of therapy services on a day to day basis

OCCUPATIONAL THERAPISTS:  

Children engage in a range of “occupations’ including play, activities of daily living (eating, dressing, and toileting), school and leisure.  The Occupational Therapist helps each child develop the skills to participate in age and developmentally appropriate occupations.  This may involve a number of different approaches such as helping the child develop their fine motor skills (eg: grasp, reach, cutting, writing), providing specialised equipment to make the task easier (e.g. utensils, rails, technology, splints) or teaching alternate strategies for daily tasks. 

PHYSIOTHERAPISTS:  

Physiotherapy develops each child’s gross motor skills and postural control. These include rolling, sitting, crawling, standing, walking, running, balancing and bike riding. Some children will require prescription and training with mobility aids such as wheel chairs, walking frames or splinting. 

SPEECH LANGUAGE PATHOLOGISTS:  

Speech Pathology is about helping every child develop a way to communicate effectively. Some children will be able to chat in sentences, some will learn to sign, use photos, symbols, pictures or communication devices to talk with their families, friends and teachers. Speech Pathologists also play an integral role in developing your child’s eating and drinking skills.

All therapists are actively involved in developing and reviewing the family service plan with family services. They are also involved in the following:  

• Liaising with your child’s educational specialists
• Liaising with your child’s medical specialists
• Liaising with your child’s childcare setting
• Ensuring that the therapy goals and activities can be practiced and carried over to into your home 
• The Therapists and Family Services are here to work together with you as an integrated team around your child.
  
  

FAMILY SERVICES: 

The Family Services Coordinator is responsible for the coordinating and reviewing of family services provided at the Centre and: 

• Ensures all families have their needs assessed in order to assist family services in determining priority and support required by the family.
• Ensures eligibility and intake processes are adhered to along with the Director, Senior Therapist and Office Administrator. 
• Coordinates volunteer services and the bi monthly newsletter
  
  

Family Services Workers assist families by: 

• Developing family service plans along with the therapy team
• Sharing information and resources
• Linking families to relevant resources
• Offering counselling when required/needed
• Supporting families in times of crisis
• Arranging workshops
• Running parenting workshops/support groups
• Developing behaviour support plans
• Assisting with funding applications
• Working closely with other organisations to enhance services
• Connecting families to each other
• Networking in the community
  
  

ADMINISTRATION:

The Director is responsible for the provision of efficient and effective operational and strategic leadership and management of the Centre. Other responsibilities include the coordination of fundraising activities and representing the Centre to all stakeholders and the wider community to ensure that the organisation’s objectives are achieved. In addition, the responsibility of the Manager is to:

• Ensure compliance with all funding bodies
• Submit for funding in all relevant funding rounds
• Provide support to families
• Ensure efficient delivery of therapy and support services
• Oversee eligibility and intake processes
• Ensure the coordination, development and review of family service plans
• Oversee transparent grievance and complaint procedures
• Ensure compliance with all contractual obligations

The Office Administrator, is an essential member of the Centre’s professional team and works closely with therapy and management services. The office administrator plays a vital role in providing key information, support and advice to staff and management. The OA  ensures the office runs effectively  by performing all administrative, accounting, book-keeping, budgeting, funding and other essential tasks. The OA also provides direct Personal Assistance and support to the Director as well as clerical support to the therapists and Family Services.  

The Receptionist is often the first point of contact for families and visitors to the Centre, a friendly ear, a warm voice, a source of information and support. The receptionist also provides clerical support, data input, timetable maintenance and other general office duties and is directly responsible to the OA.

SELF DIRECTED SUPPORT: 

The Self Directed Support Program Coordinator provides support and assistance to families who have a child with disability who are eligible for SDS funding to meet their own needs and how to identify how these needs could be met through existing services and resources within their community that they may not be aware of. 

They work alongside families to assist in the development and implementation of their family plan.  The aim of the service is to promote family choice, decision making and control over how monies are spent.

EVENTS AND FUNDRAISING: 

Work with management to help identify and assess event sponsorship opportunities. Manage all event logistics and vendors. Manage the ‘Parent and Friends’ group, develop marketing and awareness opportunities to build on Centres profile.